
The Interoperability Chronicles: Episode 1
Episode 1: The Case of the Missing Sync
Where did that invoice go? (And why are we just now noticing?)
We didn’t set out to build a mystery novel.
But somewhere between the CRM, billing platform, support tools, and that one Zapier connection someone swears was “temporary,” something got… weird.
A sync failed.
No one noticed.
$50,000 in revenue floated into the abyss.
And it’s not just you. We see this story—or some flavor of it—at every SaaS firm that’s grown fast, shipped faster, and never got around to writing down which system talks to what.

Financial SMBs: Closing the Data Protection Gap
Corporate Learning and Development (L&D) functions within small-to-medium-sized financial firms in the U.S. handle substantial volumes of sensitive employee and client data. With nearly 39% of financial SMBs experiencing at least one data breach in 2024, prioritizing robust cybersecurity measures to close data protection gaps is more critical than ever.
Key Takeaways
Data protection gaps expose financial SMBs to significant cybersecurity risks, including regulatory penalties, the erosion of client trust, and operational disruptions.
A proactive and strategic approach, encompassing rigorous assessment, targeted remediation, and continuous monitoring, is essential to mitigate these risks effectively.

SaaS Providers: Closing the Data Protection Gap
Tech and SaaS providers underpinning the EdTech ecosystem are custodians of vast repositories of sensitive educational data, ranging from personally identifiable student information to intricate institutional analytics. In an era marked by a staggering 300% year-over-year surge in cyber incidents targeting EdTech firms, the fortification of data protection measures has transcended from a best practice to an urgent cybersecurity imperative.
Key Takeaways
Data protection gaps within EdTech environments significantly amplify cybersecurity risks, exposing organizations to potential data breaches, reputational damage, and substantial financial penalties.
A proactive stance, encompassing systematic assessment, preemptive remediation, and continuous monitoring, is paramount to effectively safeguard sensitive information and uphold stakeholder trust.

The Data Protection Gap in Higher Education
Mid-size research universities in the U.S. function as critical hubs for innovation, research, and education, managing vast quantities of sensitive data, ranging from personal student records to groundbreaking research findings. With cyberattacks targeting educational institutions averaging over 2,500 ransomware attempts weekly in 2023, robust data protection is not merely a best practice, but a mandatory cybersecurity priority.
Key Takeaways
Data protection gaps significantly elevate vulnerability to cyberattacks, exposing institutions to risks that include financial losses, reputational damage, and operational disruption.
A proactive and strategic approach, encompassing rigorous assessment, targeted remediation, and continuous monitoring of data protection measures, is essential to safeguard sensitive information and maintain institutional integrity.